Transportation Dispatcher

Do you thrive in a fast-paced environment? Naturally develop creative solutions? Enjoy being part of a team and contributing to their success? Then join the Suisan crew today!

We’re looking for someone to help make a difference each and every day! Someone to help ensure our customers and co-workers have a great experience.

Duties:

Dispatch & Operations:

• Receive, prioritize, and assign delivery orders to drivers in real time.
• Monitor driver availability, traffic conditions, and delivery progress to ensure on-time performance.
• Communicate effectively with drivers, and internal customers to resolve delivery issues and keep our customers happy!
• Track and document delivery performance metrics and customer feedback.

Department Administrative Support:

• Assist with department personnel files, including employment documents, licenses, certifications, and performance evaluations.
• Ensure compliance with company policies, labor regulations, and confidentiality standards.
• Assist Manager in tracking driver attendance, scheduling, and employment status.
• Support the onboarding process by collecting required documents and coordinating driver orientation to ensure a smooth and enjoyable process!
• Maintain accurate records related to training and safety certifications, and policy acknowledgments.
• Support Transportation Manager with any special projects or assignments.

Benefits:

• Reliable and consistent schedule.
• Health, Vision, Dental, Short-Term Disability, Life Insurance, and 401k for those who qualify.
• Vacation Pay, Sick Pay, Holiday Pay, Floating Holiday Pay for those who qualify.
• Employee Referral Bonus Program! Refer your friends to our opportunities.

Qualifications:

• High school diploma or general education degree (GED).
• Previous Transportation or Administrative experience is preferred.
• Self-motivated with a desire to learn and grow.
• Attention to detail, excellent customer service and front of the line support.
• Ability to balance and prioritize multiple tasks.

Other Duties:

This job posting covers the general job duties for our transportation dispatcher position and does not imply that these are the only tasks required. The Susian Team will answer any questions you have regarding the above during the interview process.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, age, disability, religion, sex, sexual orientation, gender identity, gender expression, protected veteran, military status or any other characteristic protected by law.

Suisan is a family owned and operated business since 1907. Our Company has been committed to serving our Big Island customers throughout the pandemic. Join our team and be a part of history!