Operations Manager

Operations Manager

Honolulu, HI | Full Time | $53,000-$55,000/ year

About the Role:
We’re looking for a hands-on, organized, and proactive team player to keep our facilities running smoothly, lead our front desk and admin support staff, and help ensure DVAC’s operations are efficient and well-coordinated. If you love solving problems, keeping things in order, and making sure the behind-the-scenes runs like clockwork, this role is for you.

What We Offer:

• 100% paid Medical, Dental & Vision (UHA)
• 14 Paid Holidays, including your birthday off!
• Up to 6+ weeks annual PTO, with accrual starting Day 1!
• 401K Retirement Plan (Mutual of America)
• Life Insurance, Pet Insurance, & FSA options
• Discounts at local businesses across the island
• M-F work schedule, 8:30am-4:30pm
• A passionate, mission-aligned team making a daily impact

Key Responsibilities:

Manage Facilities & Properties

• Oversee maintenance and repairs for DVAC offices and other locations (e.g., Family Court).
• Coordinate office improvements, maintain strong communication with landlords, renters, partners, and the Judiciary.
• Serve as DVAC’s representative on the AOAO Board and as liaison with the property management company.
• Maintain property and liability insurance policies, ensuring renewals and event coverage are in place.
• Keep agency-owned equipment in working order, track inventory, and arrange repairs when needed.
• Troubleshoot server room and phone system issues, coordinating with vendors.
• Manage office supplies and equipment (e.g., copiers, cleaning products) to keep operations running without interruption.
• Oversee donation inquiries, storage, and distribution to clients.
• Coordinate office assignments and relocations for staff.
• Manage parking assignments and monthly fee collection.

• Ensure the front desk runs efficiently, supervise the Receptionist, and provide coverage when needed.
• Act as a bridge between client services and agency staff for optimal response to callers and visitors.
• Oversee the Administrative Assistant’s work on contracts, IT troubleshooting, repairs, and building management projects.
• Train, supervise, and evaluate reception and administrative staff.

• Partner with the Executive Assistant and Marketing Manager to keep donor records accurate and acknowledgements timely.
• Work with Marketing and Program Managers to organize and track marketing materials, DVAC merchandise, and program items.

• Attend operations and staff meetings.
• Complete at least four relevant trainings per year to stay current and enhance skills.
• Take on additional duties as assigned.

We believe all persons should be treated with equality, dignity and fairness. With high quality and culturally sensitive programs, delivered with integrity and compassion we are creating safety and self-sufficiency for survivors and their children.

Apply today with your resume, cover letter, and three references.