Recruitment Outreach Manager

May 07 2024
City and County of Honolulu |Honolulu|Full Time
Job Description

$5,076 - $5,713/month


Job Type:    Full-Time Temporary
Location:    Fasi Municipal Building
Department:    Human Resources



General Duties:

In coordination with, and working under the supervision of the branch chief, and in close consultation with the Director, this position serves the branch at a senior level, and performs difficult and complex assignments pertinent to the needs of the branch. This may include planning, developing, and administering appropriate and effective brand messaging for City and County of Honolulu’s expanded employee recruitment efforts through comprehensive and broad-based activities, including but not limited to oversight of digital media campaigns, coordination of marketing collateral, facilitation of website presentation and job opportunities pages, coordination of external online postings, and other activities that deploy and market effective brand messaging for City recruitment. The position also manages other positions supporting this effort, including two Recruitment Specialists and an Information Specialist, and is responsible for overseeing the external recruitment activities of the department and meeting recruiting benchmarks as determined by the Director.


Specific Duties:

1. Manage, supervise, lead, and set the overall strategic vision for the department’s external recruitment team, which includes two Recruitment Specialists and an Information Specialist.


2. Develop and lead implementation of a tactical plan for effective external recruitment campaigns to fill vacant positions using a diverse portfolio of initiatives and activities, including collaboration with organizations, relationship building with partners, driving social media and other avenues for recruitment.


3. Develop, evolve, and execute an annual plan for effective representation and presence of City departments at career fairs; work with the University of Hawaii and Community College to recruit graduates, collaborate with departments to market and fill positions appropriate for graduates or apprenticeships.


4. Identify potential pools of candidates and target recruitment by actively reaching out to industry and trade associations, specialty, and community groups, organizations, and associations with which job seekers may be associated.


5. Actively and equitably promote career and employment opportunities in the City, including through the recruitment of underrepresented minorities, individuals with disabilities, and other disadvantaged applicant groups.


6. Give talks and provide information on City career and employment opportunities before professional, trade, school, and community groups.


7. Understand the diversity of broad classes of available positions in the City and create plans to recruit for the “difficult to fill” or “higher level technical” positions.


8. Reach out to high schools and post-high school educational institutions, including colleges, community colleges, universities, and trade schools, to seek out opportunities to meet with students, administrators, faculty, and staff (in classes, on campus, or virtually) to promote the careers and job opportunities that the City has to offer.


9. Work with City departments to identify specialized recruitment needs and focus on distinct outreach opportunities. (For example, work with the Department of Design and Construction, Department of Facility Maintenance, and Department of Environmental Services to attend the University of Hawaii at Manoa College of Engineering job fair.) Coordinate with departments to have an active role in engaging with the students and/or other public stakeholders.


10. Research, obtain, and negotiate costs for the City to attend available job fairs; coordinate and organize City departments’ participation in job fairs. Represent the City at job fairs or other community events to promote career opportunities. Create recruitment and marketing materials and promotional items.


11. Evaluate effectiveness of various outreach campaigns, job fairs and recruitment initiatives; collect and maintain data with which to provide analyses for impact and improvement to activities.


12. Develop and maintain database for recruitment outreach.


13. Create and administer surveys to collect feedback and evaluations on the City’s work with school educational institutions to further develop and improve City’s outreach initiatives.


14. Analyze City’s current offerings, training and incentives for retention and develop new or supplemental policies and practices to improve retention of existing employees. Work closely with Employment and Personnel Services (EPS) Division staff and Labor Relations and Training (LRT) staff.


12. Provide simple guidance to the general public on the recruitment and/or hiring process.


13. Perform other related duties as necessary.