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Job Summary:

The Busser is responsible for keeping tables clean and ready for new customers; including setting tables to Kaimana Beach Hotel standards, clearing tables, and refilling items, assisting servers in delivering food and beverages.

General Requirements

• Maintain a warm and friendly demeanor at all times.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
• Attend all hotel required meetings and trainings.
• Maintain regular attendance in compliance with Kaimana Beach Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
• Comply with Kaimana Beach Hotel Standards and regulations to encourage safe and efficient hotel operations.
• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
• Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
• Must be able to cross-train in other hotel related areas.
• Must be able to maintain confidentiality of information.

Fundamental Requirements

 

• Each station should be continually wiped down and cleaned up.
• Making sure serving food portions are accurate.
• Maintain clean and sanitary environment with knowledge of proper food handling, storage, and sanitation to facilitate high volume production.
• Assist co-workers in cleaning outlet before and after shift.
• Be aware of guests’ needs; assist in providing a pleasant dining experience.
• Make sure all food items are stored properly according to health department regulations.
• Make sure all working areas and equipment are properly cleaned and sanitized.
• Be familiar with all food items and assist guests in selections as needed.
• Perform other duties as requested by management.

Physical Requirements:

• Flexible and long hours sometimes required.
• Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull. or otherwise move objects.
• Ability to stand during entire shift.