Retail Associate - Hawaii Kai

Nov 09 2023
Kona Brewing Hawaii - Hawaii Kai Brewpub |Honolulu|Full Time, $16.00 - $18.00 / hour
Job Description

Kona Brewing Hawaii has an immediate opening for a Retail Associate in Hawaii Kai, Oahu.  This position reports to the General Manager.  The Retail Associate will assist customers with purchasing merchandise by providng excellent customer service and support.


Specific job duties include:

  • Support the company’s Statement of Purpose and Values.
  • Support company’s best practices for safety initiatives, and OSHA compliance. Supports safety programs, policies, and procedures.
  • Greets and interacts with customers.
  • Consults with customers to understand their needs and preferences related to merchandise.
  • Demonstrates and explains merchandise, selecting and suggesting options suitable for the customer’s needs.
  • Answers customer’s questions about merchandise.
  • Assists customers with purchase decisions.
  • Collects payment using the point-of-sale system.
  • Accurately close out daily sales reports and register.
  • Learn the layout of the store and storage and keep everything tidy and stocked.
  • Retrieves merchandise from stock room, or other inventory locations.
  • Supports with inventory.
  • Processes returns and exchanges.
  • Support the host team with opening/closing.

  Position requirements:

  • 1 - 2 years of retail experience preferred
  • Experience to include sales transactions using cash, credit cards, and debit cards
  • Excellent sales and customer service skills
  • Ability to operate or to quickly learn the point of sale system
  • Excellent verbal communication skills
  • Excellent active listening skills
  • Ability to multi-task
  • Excellent problem solving skills
  • Works well independently and cooperatively in a team environment
  • Dependable
  • Adaptable, flexible
  • Extensive knowledge of the merchandise sold
  • Ability to anticipate customers needs
  • Ability to recomment merchandise to customers
  • Physical demands include - lifting, carrying, standing, bending, and reaching
  • Ability to lift up to 50 lbs
  • Stands and walks during 6-8 hour shift

Kona Brewing Hawaii offers competitive compensation, a rewarding work environment and grown for committed professionals.  We are an equal opportunity employer.  No phone calls please.