Bellperson - The Point at Poipu

Nov 08 2023
Hilton Grand Vacations |Koloa|Full Time
Job Description

Under supervision, the Bell Person greets and assists all members, owners, and guests arriving or returning to the property; also responsible to assist with luggage to/from suites.


Here's why you'll love it here –

We offer an excellent benefits package to our full-time Team Members that include:

  • Medical, Dental, and Vision insurance from Day One
  • Financial Wellness – 401k plan with company match, Life insurance, Company stock purchase program
  • Team Member Travel Program – enjoy discounted rates at incredible properties around the globe
  • Generous Paid Time Off Program
  • Paid Sick Days
  • Team Member Recognition and numerous learning and advancement opportunities
  • and more!


Our dedication to excellence is recognized and celebrated by some outstanding accolades including a Stevie American Business Awards Gold winner for Company of the Year in Hospitality and Leisure, ranked a top company by LinkedIn in Travel & Hospitality on its 2022 Top Companies Industry Edition list and becoming a Great Place to Work® certified company, earning our 2022 certification.

  Additional Responsibility:
  • Responsible for all luggage during check-in and check-out by loading, unloading, and storing as needed.
  • Direct all members, owners, and guests to their assigned suite, provides guidance regarding the location of the parking areas, and miscellaneous resort amenities.
  • Distributes all member, owner, and guest deliveries (such as flowers and packages) upon arrival to the resort; logs all items for delivery/delivered in the Bell Person’s log book.
  • Monitors all parking and surrounding areas. Tags all cars in no parking zone or employee parking in non-designated areas. Maintain all equipment, such as bell carts and club cart.
  • Assists all members, owners, and guests to and from suites with club cart when necessary (disabled guests in need of assistance, grocery delivery, transportation to buildings from parking areas when raining, etc.).
  • Maintains lobby and porte-cochere areas to look presentable at all times and to ensure safety of all members, owners, and guests.
  • Assists with the pick-up and delivery of large items to and from various departments on site.
  • Assist with other related duties as assigned.

What are we looking for...

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. We believe that at the core of our company’s success are our Team Members! To fulfill this role optimally, you will need to possess the following minimum qualifications and experience:

  • High School graduate or equivalent


It would be helpful in this position for you to demonstrate the following capabilities and distinctions:

  • Previous customer service experience in a hotel/hospitality environment
  • Proficient in the English language to communicate both verbally and in writing with guests, owners and co-workers
  • Excellent customer service skills


We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations.