On-Call Suite Attendant - The Point at Poipu

Nov 08 2023
Hilton Grand Vacations |Koloa|Full Time
Job Description

As an On-Call Suite Attendant, you will clean suites as assigned, ensuring the resort’s established standards of cleanliness are met and ensure confidentiality and security of all suites.

Here's why you'll love it here - We offer an excellent benefits package to our full-time Team Members that include:


  • Medical, Dental, and Vision insurance from Day One
  • Financial Wellness - 401k plan with company match, Life insurance, Company stock purchase program
  • Team Member Travel Program - enjoy discounted rates at incredible properties around the globe
  • Generous Paid Time Off Program
  • Paid Sick Days
  • Team Member Recognition and numerous learning and advancement opportunities
  • and more!


Our dedication to excellence is recognized and celebrated by some outstanding accolades including a Stevie American Business Awards Gold winner for Company of the Year in Hospitality and Leisure, ranked a top company by LinkedIn in Travel & Hospitality on its 2022 Top Companies Industry Edition list and becoming a Great Place to Work® certified company, earning our 2022 certification.


Schedule Details:

This position is On-Call. On-Call Team Members are generally scheduled 0-19 hours per week.

Our Housekeeping Department operates 7 days per week.  Suite Attendant / Housekeeping Team Members will work shifts that range between 8:30am through 5:30pm


Additional Responsibilities Include:


  • Replace and add required supplies in guest suites and turn in lost & found articles immediately.
  • Report suite status and any maintenance deficiencies throughout the day.
  • Address and resolve guest requests or complaints in a courteous and professional manner.
  • Operate office machinery (i.e., computer, copy machine, fax machine) as needed.
  • Provide assistance to other team members to contribute to the smooth operation of the department and resort.

Don’t wait! Apply Today.


What are we looking for?


Hilton Grand Vacations is a leaderac in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. We believe that at the core of our company’s success are our Team Members! To fulfill this role optimally, you will need to possess the following minimum qualifications and experience:

  • High school diploma or GED equivalent
  • 6+ months in housekeeping or related experience

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Previous experience in the timeshare or hospitality industry
  • Excellent customer service skills and proficient English written and verbal communication

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.