Food and Beverage Manager - Ka'anapali Beach Club

Nov 08 2023
Hilton Grand Vacations |Lahaina|Full Time
Job Description

As the Food & Beverage Manager, you will be responsible for leading all operations of the Food & Beverage Department. You will ensure all departmental activities are performed in adherence to policies and procedures, and all F&B team members are trained in food quality, sanitation, safety, departmental/resort policies and procedure and guest/owner service standards.


Here's why you'll love it here - We offer an excellent benefits package to our full-time Team Members that include:


  • Medical, Dental, and Vision insurance from Day One
  • Financial Wellness - 401k plan with company match, Life insurance, Company stock purchase program
  • Team Member Travel Program - enjoy discounted rates at incredible properties around the globe
  • Generous Paid Time Off Program
  • Paid Sick Days
  • Team Member Recognition and numerous learning and advancement opportunities
  • and more!


Our dedication to excellence is recognized and celebrated by some outstanding accolades including a Stevie American Business Awards Gold winner for Company of the Year in Hospitality and Leisure, ranked a top company by LinkedIn in Travel & Hospitality on its 2022 Top Companies Industry Edition list and becoming a Great Place to Work® certified company, earning our 2022 certification.


Schedule Details:


Our Food & Beverage Department operates 7 days per week. Hours of operation may vary based upon business needs.


Additional Responsibilities Include:

  • Responsible for achieving and/or exceeding operational, financial, and guest satisfactions goals and supports the GM with bi-monthly forecasts and year-end financial reports of revenues, control of payroll and preparation of the yearly budget.
  • Participates in all F&B operations daily to assist with workload and respond to guest/owner inquiries regarding F&B, retail and resort services. Finds solutions to problems arising from guest/owner concerns, inventory, supply issues, staffing issues, etc.
  • Assists the GM in completing capital projects in a timely manner within budget and make recommendations for following year requirements for the operation.
  • Maintains effective communication and coordination of F&B activities with other departments to ensure all standards are met. Coordinates with Front Desk to forecast inventory needs based on occupancy.
  • At the end of each shift, ensures all team members have completed daily checklists and shift closings are accurate.
  • Develop menus and food & beverage marketing strategies, keep abreast of marketing techniques, promotions and new trends in restaurant and bar operations, and applies data analytics to forecast and make strategic decisions to ensure profit maximization.
  • Schedules team members in alignment with business levels, and coaches and counsels team members.
  • Responsible for the management of the retail gift shop, including but not limited to inventory, purchasing, merchandising, scheduling, and operation.
  • Assist in all other related duties as assigned.


What are we looking for?

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. We believe that at the core of our company’s success are our Team Members! To fulfill this role successfully, you must possess the following minimum qualifications and experience:


  • High school diploma or equivalent
  • Minimum 2+ years related Food & Beverage/Restaurant experience and 2+ years management experience
  • Valid (or the ability to acquire) Hawaii Food Handler's Card (ServSafe)
  • Must possess (or be able to obtain) Hawaii Dept. of Health Tuberculosis Clearance Certification.
  • Ability to acquire State of Hawaii Liquor Commission Card (Blue)


It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:


  • Previous hotel/hospitality culinary experience
  • Experience in a union environment leading team members associated with a CBA (Collective Bargaining Agreement) highly preferred


We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.