Bellperson & Shuttle Driver - The Bay Club

Nov 08 2023
Hilton Grand Vacations |Waikoloa Village|Full Time
Job Description

As a Bellperson & Shuttle Driver, you will be responsible for providing excellence in service while assisting with owners and guests’ luggage to/from their rooms as well as other special requests. Also, provide shuttle service for guests to and from designated Resort area locations as scheduled using a 15-passenger mini-bus.

Here's why you'll love it here!

We offer an excellent benefits package to our full-time Team Members that include:

  • Medical, Dental, and Vision insurance from Day One
  • Financial Wellness - 401k plan with company match, Life insurance, Company stock purchase program
  • Team Member Travel Program - enjoy discounted rates at incredible properties around the globe
  • Generous Paid Time Off Program
  • Paid Sick Days
  • Team Member Recognition and numerous learning and advancement opportunities
  • and more!

Our dedication to excellence is recognized and celebrated by some outstanding accolades including a Stevie American Business Awards Gold winner for Company of the Year in Hospitality and Leisure, ranked a top company by LinkedIn in Travel & Hospitality on its 2022 Top Companies Industry Edition list and becoming a Great Place to Work® certified company, earning our 2022 certification.

Schedule Details:

Our Front Office department operates 7 days per week. The shift will be 8 hours including 30 minutes paid breaktime, and shift will be assigned between 6:00 am – 11:00 pm.

Additional Responsibilities Include:

  • Monitor property front entrance and guest arrivals
  • Provide instructions regarding room amenities, property services, and activities provided for guests' use
  • Ensure cleanliness of shuttles and other bell-related carts and equipment
  • Report any problem or unusual activities to management
  • Support the Front Desk during the check-in process; assist Food and Beverage Outlets with special room deliveries
  • Transport guests via golf carts to and from rooms and clubhouse. Assist Security during emergency situations when necessary
  • Detail resort vehicles, including basic maintenance checks. Deliver resort vehicles to and/repair facilities when vital

What are we looking for....

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth.

To fulfill this role successfully, you must possess the following minimum qualifications and experience:

  • High School Graduate/GED
  • Minimum 1 year of customer service experience
  • Valid Hawaii Driver's License and Clean Driving Abstract
  • Able to lift more than 50lbs
  • Able to work flexible schedules between 6 am - 11 pm including weekends and holidays

It would be helpful in this position for you to demonstrate the following capabilities and distinctions:

  • Previous Bellperson and/or Shuttle Driver experience

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.