The Sales & Marketing Specialist is a front-line sales and relationship-building position responsible for increasing participation in Dolphin Quest programs through direct guest engagement, group and meeting sales and support, and strong relationships with local hotel and tourism partners.
This role actively engages with guests educating them about our programs and encouraging bookings, while also supporting groups and meeting planners visiting the island. The Sales & Marketing Specialist serves as a knowledgeable resource for hotel concierge teams, sales teams, and other local partners, ensuring they have the information and tools needed to confidently recommend and sell our experiences.
When not focused on specific sales or group opportunities, this person will be onsite, visible, and engaged with guests, educating them about our programs, answering questions, and looking for opportunities to convert interest into bookings.